At Petgoodsu, we aim to provide a seamless delivery experience. Once your order is placed, please allow 1 to 3 business days for order processing. During this period, our fulfillment team prepares and packages your items with precision to ensure safe delivery.
After dispatch, most orders are delivered within 5 to 9 business days. However, delivery times may vary based on destination, customs, or unexpected delays. We appreciate your patience if delays occur and always do our best to minimize them.
To ensure reliability, we work with trusted shipping partners. Shipping methods are selected based on order weight, delivery location, and service availability to ensure a timely and secure arrival.
Once shipped, we’ll email you a tracking number and shipping confirmation. You can use this information to monitor your delivery via the carrier’s site or directly through Petgoodsu.
We offer free standard shipping on all eligible orders. Please note that duties, taxes, or other import fees assessed by your local customs office are the responsibility of the customer.
International shipping is available to most countries. However, we may be unable to deliver to certain remote areas or restricted locations. Feel free to contact us if you are unsure whether we ship to your country.
Some products may be subject to shipping limitations due to local laws or product restrictions. If your item falls into this category, we will reach out to offer alternatives.
For assistance or questions about your shipment, please don’t hesitate to get in touch. We’re happy to help.
Company: SARL L’ATELIER DABOS
Email: message@petgoodsu.com
Address: 6 RUE DES JARDINS 32480 SAINT-MARTIN-DE-GOYNE